Return Policy


Returns & Exchanges

At Hearts & Krafts we want you to be 100% happy with the items you purchase from us! If you‘re not happy with your new items, we‘ve made it super easy for you to return and exchange the item/s back to us as easily as possible!

All items (excluding items marked on the website as Final Sale) can be returned for an Online Credit within 14 days of receiving your parcel (21 days for international returns). Unfortunately, we don't provide refunds unless there is a manufacturing fault with the printing/garment. 

1. Please contact info@heartsandkrafts.com indicating the item(s) you would like to return and the reason. We will get back to you within 24 hours. Your patience will be highly appreciated.
2. After receiving return instructions from us, please package up the item(s) to be returned with the original packing.
3. Drop off your package at the local post office. Please note that delivery charges will be the customers responsibility.
4. Most returns are processed within 5 business days after we receive your package. We'll issue the online credit via email.

 

Return Address

Please send all returns to:

Hearts & Krafts
100-4310 Sherwoodtowne Boulevard Suite 109
Mississauga, Ontario L4Z 4C4